VLG Cell Phone Repair does not sell or rent your personal information. We only use it to provide services and respond to requests.
If you want to stop receiving text messages, reply STOP at any time. After we receive your request, we will send a confirmation and you will no longer receive SMS messages from us. For help, reply HELP or contact us at [email protected]. Message and data rates may apply. Message frequency varies.
Information we collect
We only collect personal information when you choose to provide it or when it’s necessary to complete a request. This may include your name, phone number, email, and basic device details (model/issue) when you request a quote, place a special/expedited parts order, or ask for service updates.
How we use your information
We use your information only to contact you about your request, provide an estimate, coordinate parts orders, schedule service, and communicate repair status or pickup details.
Sharing of information
We do not sell your personal information. We may share limited information with service providers required to operate our website and communications (hosting, email/SMS). If you submit a Google lead form, Google may provide your submitted contact info to us so we can respond.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Data retention
We keep contact information only as long as needed to complete the request and for basic recordkeeping (e.g., parts orders and warranty/support), then we delete it when it’s no longer needed.
Contact
[email protected] | (214) 940-6016